We ship your order within 1 to 2 business days, carefully and thoughtfully packed. Each candle is thoroughly checked and lovingly wrapped in sturdy, eco-friendly materials. This way, we ensure your order arrives not only quickly but also safely and in perfect condition. Whether it’s a gift or something for yourself, we treat every package as if it’s for a truly special moment.

Free shipping on orders over €39.99 – a little reward from us, just for you.We believe shopping should be fun and worry-free. That’s why we cover the shipping costs when you order €39.99 or more. This way, you can enjoy not only our unique, handcrafted candles but also a little extra benefit—simply because we want to make it easy for you.

Not completely satisfied with your purchase? Don’t worry.You can return your order within 14 days, and we’ll make sure you receive a full refund—no complicated questions or hassle. Your satisfaction is our top priority.

Our customer service is here for you 24/7.Have a question, comment, or need help with your order? You can reach us anytime—day, evening, or weekend. We’ll respond as quickly as possible and are happy to assist you with personal attention and a smile. Because your satisfaction is our top priority.